Terms and Conditions

These are the terms and conditions of our agreement and apply to all purchases of products by you via our web site and you should read them carefully.

Acceptance of order

The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us.  For the avoidance of doubt, receipt of an order via our site does not constitute acceptance of an order.

You're right to cancel

You have the right to cancel your order with us at any time before the expiry of 7 days from the day after ordering.

Please note that if your order has been processed we are unable to cancel it and therefore return cost is at your expense. 

If the delivery address refuse delivery of the goods or if you do not respond to the card left by your driver, your order will be returned to the sender (Babybits) and you will be charged for the return of the order.

Please note City Links returns charges are: - £25.00 up to 10 kilos and 58p per kilo thereafter.

Wrong delivery address inputted

If you provide us with the wrong delivery address and your goods are signed for by another party Babybits cannot be held responsibile for costs you incur.

Product guarantee

All items purchased from Babybits are covered by a 6 months guarantee.

We will exchange or repair any product if it displays a manufacturing fault within the 6-month guarantee.

Accidental damage and damaged caused by misuse is not covered by this guarantee and therefore a charge will be made. 

This does not affect your statutory rights.

Specifications, colour, weight and sizes

We reserve the right to alter specifications without prior notice.  All sizes and weights given as a guide only and are approximate.  Representation of colour are approximate due to the limitations of the photographic and calibrations of different output devices.  A name given to a product is not necessarily repesentative of the colour.  All goods are subject to availability.  If sold out, free offers may be substituted with an item of the same value.  Accessories supplied to co-ordinate with the main product may differ in shade; this is normaly caused by the manufacturing process and is not a fault.  Wood is a natural product and the grain or shade will vary from piece to piece, manufacturers nomally use different grades of wood for items such as cots and cot beds and therefore the stain can appear differently.

Privacy policy

We will not disclose any information on its customers to any third party on any occasion.  The only exception to this rule is for our courier's delivery requirements.